Privacy Policy
Effective Date: August 10th, 2023
1. Introduction
Welcome to Pool Planner AI. We are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Pool Planner AI product. Please read this policy carefully.
2. Information We Collect
a) Uploaded Photos: We collect and store the photos you upload of your backyard. These photos are used to generate different pool styles and shapes for visualization.
b) Purchase Information: When you purchase our product, we collect transaction-related information, such as your payment method and transaction amount.
3. How We Use Your Information
We use the information you provide to:
Generate visuals of different pool styles and shapes.
Process your purchase and confirm your order.
Improve our product and user experience.
Respond to user inquiries and offer support.
4. Information Disclosure
a) Non-disclosure: We will not sell, trade, rent or disclose your personal information to third parties without your prior consent.
b) Legal Reasons: We may disclose information when required by law, or in response to a court order, subpoena, or a law enforcement agency's request.
5. Data Retention
We retain the uploaded photos for a period of 7 days after which they are automatically deleted. Purchase records are retained as per statutory requirements for financial record-keeping.
6. Security
We employ technical and organizational measures to protect your data. This includes using secure servers, firewalls, and encryption. However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
a) Access: You can request access to the personal information we hold about you.
b) Deletion: You may request that we delete your personal information.
c) Complaints: If you have any concerns about how we handle your data, please contact us.
8. Changes to the Privacy Policy
From time to time, we may update this Privacy Policy. Changes will be reflected on this page, and we'll indicate the policy's new effective date at the top. If we make material changes, we will notify you through an in-product message or by other means.
9. Contact Us
For any questions about this Privacy Policy or our privacy practices, please contact:
Pool Planner AI
Email: michele@poolplannerai.com